Help
How can we help?
Still stuck after this? Email hello@rekod.ai or chat with us on WhatsApp.
Getting started
How do I start?+
Sign up with Google or your email, answer six questions about your business, then snap your first receipt. Add Rekod to your home screen so the camera is one tap away.
What do the onboarding questions do?+
They set your tax profile: business type, state, what you sell, turnover and staff. Rekod uses it to apply the right tax rules.
Receipts and statements
Which files work?+
Receipt photos in JPG, PNG or HEIC, PDF invoices, and bank statements in PDF or CSV.
Why is my photo smaller after upload?+
Rekod compresses every photo before it saves it. The figures stay readable and your storage stays small.
What does needs review mean?+
Rekod could not read a figure with confidence, or the VAT did not add up. Open the receipt, check the figures and save.
Tax
Does Rekod file for me?+
Rekod builds a ready-to-file pack. You or your accountant submit it on the tax portal.
Which tax rules does Rekod use?+
The Nigeria Tax Act 2025 rules in force from January 2026. Every pack shows the rule version it used.
Billing
What is a credit?+
One page Rekod reads. A receipt photo is one credit. A 3-page bank statement is three.
How do I pay?+
In naira, by card or bank transfer.
Your data
Who can see my receipts?+
Only you and the people you invite. Photos are private and open only through short-lived links.
Can I delete my account?+
Yes. Email hello@rekod.ai and we delete your account and data within 30 days. Export first if you want a copy.
Your next VAT return is due on the 21st.
If you run a Nigerian business and lose receipts, join the waitlist today. You lock in 30% off your first plan with code REKOD30.